It's the design that is the issue. The tried to copy vertex with their dosing containers but vertex couldn't even get the quality control right and they have the same issue. Not sure how Seaside thought the would be able to do something vertex couldn't.
The line from the supplements to the pump must be completely air tight. With how they directed the pipe through the side of the container it's easy to have a very small pin hole somewhere in that connection and that will cause intake line to the pump to lose syphon. Almost everyone in Houston that bought the Vertex version had the exact same issue. I tried to fix Sergio's set over and over again before he finally gave up and returned them. D2mini went through 2 or 3 sets and they all failed. I think Mark is the only one that has gotten a working set.
If the inside tubing is acrylic, I suggest covering all the connections on the inside of the container with Weldon 16. Then remove the outside fitting and put silicone on the threads and replace. I personally would replace the outside fitting with a john guest fitting but I bet the threads are metric so you'll have to order online to do that.