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paying for membership not working (1 Viewer)

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PescadoAmor

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Hello:

Ran into an issue trying to pay for membership through the link in the forums, but paypal keeps erroring saying please add funds before sending money- I have the balance in my paypal so not sure what is wrong. Is there an alternate method?

Thanks!
 
Mark L.

Mark L.

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Hi Pescado,

Can you do me a flavor and contact PayPal to resolve? Our button takes you directly to their site for processing. There's nothing on our end that would give that message. Please pm me with what they say. We can do it manually but I would like to try them first.
 
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PescadoAmor

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Mark L. said:
Hi Pescado,

Can you do me a flavor and contact PayPal to resolve? Our button takes you directly to their site for processing. There's nothing on our end that would give that message. Please pm me with what they say. We can do it manually but I would like to try them first.
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Just as an update to this- this is what they said:

"I understand you are unable to make a payment with your PayPal balance even though youhave the correct amount.I know this has caused you frustration. Our anti-fraud practices and transaction reviews, whilein place for the good of everyone, do occasionally affect an accountin good standing such asyours. We value your business and are committed to your satisfaction, so I'd like to suggest youtry your transaction again with an alternate method of payment. If you would like to use yourPayPal balance to make the paymentthere are different ways you can go about doing this.Clear cache and cookies and attemptthe payment again.Attemptthe payment on a different browserUse your home computer to make the payment.If neither of these options work, I advise you to call us atthe number listed below. If this is a timesensitive payment you may need to go outside of PayPal, butI advise you to always use PayPalwhen possible.If you have any further questions feel free to respond to this email or call us at 1-888-221-1161.Our phone hours are Mon-Fri 5:00 AM to 10:00 PM PT and Sat-Sun 6:00 AM to 8:00 PM PT.
 
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