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radion gen 2 problem? (1 Viewer)

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Traclly Le Tran

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I have a gen 2 and all of a sudden tonight at 9pm the lights went out. I thought something was wrong cause my schedule starts from 11am to 11pm. It starts ramping down at 9pm and for some reason out of no where tonight it just turned off. There is still power and everything, I connected it to my laptop thinking it could possibly just messed up and so I reset the schedule and everything was normal. Lights went through the preview process and set the schedule etc, but once the schedule is set the lights just turn back off. Does anyone know what could be the problem? I am confused as to what could have happened. I have emailed ecotech but just thought someone here might know or has had something similar happen. My firmware and everything is up to date as well. Thanks in advance.:noidea::tsk::hurt:
 

d2mini

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Traclly, the best way to contact ecotech is by phone. Call them in the morning and they'll take care of you right away.
Nobody beats ecotech customer service! :)
 
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Traclly Le Tran

Traclly Le Tran

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I will do both tomorrow after work. Thanks guys. What a week.....:banghead:

*Sent from my little corner of the reef.*
 

Mark L.

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Sorry to hear Traclly. Luckily I haven't had any issues with my Radions so I'm no help. Dennis at FJW just had the exact same thing happen. He has like 16 Radions and one of them just shut off all the sudden.

You may ask him if he was able to fix it. Definitely call EcoTech like Dennis suggested. Their customer service is awesome.
 
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Traclly Le Tran

Traclly Le Tran

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Sorry to hear Traclly. Luckily I haven't had any issues with my Radions so I'm no help. Dennis at FJW just had the exact same thing happen. He has like 16 Radions and one of them just shut off all the sudden.

You may ask him if he was able to fix it. Definitely call EcoTech like Dennis suggested. Their customer service is awesome.

Will do. Thanks.
 
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