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help with wxm (1 Viewer)

yenniffer

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I've been pulling my hair this weekend trying to set up this apex/wxm radions. Does anyone have any experience with this that can help? I set up the apex everything was fine there, I
connected the wxm and that's when I couldn't figure things out. On the fusion screen, the radions and vortech come up but say missing. I tried all the setups that the Neptune website had and no luck. These are radions g3 that I'm trying to set up.
 
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yenniffer

yenniffer

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I've been pulling my hair this weekend trying to set up this apex/wxm radions. Does anyone have any experience with this that can help? I set up the apex everything was fine there, I
connected the wxm and that's when I couldn't figure things out. On the fusion screen, the radions and vortech come up but say missing. I tried all the setups that the Neptune website had and no luck. These are radions g3 that I'm trying to set up.

45cce6f4f2614d67747bfdb331137b3f.jpg


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steveb

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Have you tried removing them from wxm, factory resetting the vortechs and radions then put each one pairing mode. You’ll then need to unlock new devices and look for new pumps/ lights there. I have had to do that more than once with my vortechs. I don’t have radions but understand it’s similar.
 
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yenniffer

yenniffer

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Yes I did after many tries lol thank u!


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