I got this order on Wednesday, and the results were mixed.
The good:
The order was shipped Tuesday afternoon and arrived at 10am Wednesday morning, so definitely happy with the shipping time.
Three of the corals I ordered were as expected.
The primary inspiration for making this order is they seem to be the only ones who sell what they call Symphyllia wilsoni, but Tidal Gardens says they are now called Australophyllia wilsoni. They are really colorful and cool. Unfortunately I have since learned that some of them live in cooler water, so hopefully this one likes warm water.
Another coral I'm trying for the first time is a St. Thomas mushroom.
Also got a nice red shroom.
The bad:
I ordered a Ricordea yuma that looked like this on the website.
But what I actually got was this.
They only offer an "arrive alive" guarantee, and technically this is alive, but it sure is tiny. I know they can shrink down, but in their picture you can't see the frag plug, and I don't believe there is any way this tiny piece could expand to look like the picture without a year or two of growth first. I sent them this picture, but there response was "While we strive to provide accurate representations of our corals, we understand that size variations can occur." C'mon, man, this is a bit of an extreme "size variation". Then they said "As a gesture of goodwill, we'd like to offer you a better deal on your next order as a way to make up for this experience." There was no explanation of what the better deal might be, so I requested clarification. I will update this thread if I hear back.
The good:
The order was shipped Tuesday afternoon and arrived at 10am Wednesday morning, so definitely happy with the shipping time.
Three of the corals I ordered were as expected.
The primary inspiration for making this order is they seem to be the only ones who sell what they call Symphyllia wilsoni, but Tidal Gardens says they are now called Australophyllia wilsoni. They are really colorful and cool. Unfortunately I have since learned that some of them live in cooler water, so hopefully this one likes warm water.
Another coral I'm trying for the first time is a St. Thomas mushroom.
Also got a nice red shroom.
The bad:
I ordered a Ricordea yuma that looked like this on the website.
But what I actually got was this.
They only offer an "arrive alive" guarantee, and technically this is alive, but it sure is tiny. I know they can shrink down, but in their picture you can't see the frag plug, and I don't believe there is any way this tiny piece could expand to look like the picture without a year or two of growth first. I sent them this picture, but there response was "While we strive to provide accurate representations of our corals, we understand that size variations can occur." C'mon, man, this is a bit of an extreme "size variation". Then they said "As a gesture of goodwill, we'd like to offer you a better deal on your next order as a way to make up for this experience." There was no explanation of what the better deal might be, so I requested clarification. I will update this thread if I hear back.