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reefkeeper 2 caught fire this morning (1 Viewer)

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G

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FYI. In case you haven't heard back from them one of the employees of DA posted in a thread in their forum that they are behind on returning e-mails and calls because of the three day weekend.

If they've gotten back to you, good for them.

FYI
 

Fishmelike

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I am sure this is probably an isolated incident. When it comes to electricity it is hard to tell. I have built a circuit, had two people check it (professor and electrician), plugged it in and then watched it smoke like a chimney.

I have always been uneasy around electricity, especially when you throw in salt water (an excellent conductor) and high humidity.

GFCIs are a good protection but they too can go bad. Also, when you start plugging in a lot of gadgets that also contain circuits of their own, you can end up with a very complicated set up that can have unpredictable behavior.
 
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ReefNoob

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UPDATE so far

Well,the DA guys had the unit inspected by two engineers and they found nothing special.They said the board looks OK to them,and they have no clue what caused the socket to burn,maybe a bit of humidity got in accoring to them(!).
So they're kindly offering ro replace the socket free of charge and test it;if it works,great; if not,I'm SOL since they don't want to cover anything else under warranty( bought this unit on ebay).

overall,I'm VERY surprised they did not take this problem seriously and are not more "accomodating" given the gravity of the situation and the fact they're releasing a new product based,which may have a similar failure potential.

I will not order from DA again,that's for sure. :x
 

stdreb27

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Re: UPDATE so far

ReefNoob said:
Well,the DA guys had the unit inspected by two engineers and they found nothing special.They said the board looks OK to them,and they have no clue what caused the socket to burn,maybe a bit of humidity got in accoring to them(!).
So they're kindly offering ro replace the socket free of charge and test it;if it works,great; if not,I'm SOL since they don't want to cover anything else under warranty( bought this unit on ebay).

overall,I'm VERY surprised they did not take this problem seriously and are not more "accomodating" given the gravity of the situation and the fact they're releasing a new product based,which may have a similar failure potential.

I will not order from DA again,that's for sure. :x
I dunno, if they did all that, and you bought the unit second hand, I think that speaks volumes about the company. The really were within their rights to just blow you off.
 
G

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I agree....you bought a used piece of equipment and they worked with you by repairing it.
 
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ReefNoob

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second hand but never used!
It was all in original packaging and nothing had even been plugged in so it's as close as new as you can get.

The thing is : we still don't know what caused the problem .It's not my light fixture since I've replaced the melted plug since then and been working great .

The reefkeeper socket burnt;I was hoping they could at least have some sort of explanation for that and that remaining doubt is killing me.
 

stdreb27

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ReefNoob said:
second hand but never used!
It was all in original packaging and nothing had even been plugged in so it's as close as new as you can get.

The thing is : we still don't know what caused the problem .It's not my light fixture since I've replaced the melted plug since then and been working great .

The reefkeeper socket burnt;I was hoping they could at least have some sort of explanation for that and that remaining doubt is killing me.
I guess that is why they say that those are firehazards and won't let you have em in stores and suck.
However as for ebay, you really never know what you are getting even when you get it. They may have been blems rejected by the manufacturer you just never know.
 
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ReefNoob

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Allright,my RK2 is on its way back, all fixed up and free of charge.
I'm happy.

The only thing that worries me is they did not find anything wrong with the unit and DA are pointing to the device that was plugged in that outlet(light fixture) which from my observation doing fine.

all in all,I'll just put my RK2 outlet box in a fireproof box or similar so that I can sleep OK at night or leave the house without that haunting thought.

I hope this was truly an isolated incident :lol:
 
G

Guest

What else was plugged into the circuit? As in, in your house/aparment/dwelling what other devices were plugged into electrical circuit that goes to your breaker. For instance all the wall outlets in one room may be on the same breaker circuit. It is my experience with electronics (electrical eng) that there are a multitude of reasons a device might blow. You say your lights were plugged into this outlet. They had only been on for 15minutes. Is there any kind of starter for these lights,(after startup maybe the starter overloaded in some way), is it possible for your lights to get wet(water got onto lights enough to cause some arcing interally that caused a high current pull which would have started to melt the plastic and thus possibly catch fire), Is there any salt creep interal to your lights kind of like same as above causing arcing issues), is the lighting cooled properly, are all the lighting ballast cooled properly(again if your lighting system overheated(seems unlikely from only 15 min on time though), how old is your lighting setup.... I Think you see what I am getting at. My experience with melted plugs alot of times is that the device plugging into the socket is the culprit.

Like I asked above is there anything else on this circuit. TV, stereo, ....? Did you turn on something else in house with heavy electrical draw. It is possible that maybe this circuit was close to fully loaded and when those lights came on it pushed it over the edge. Then it started to heat up from overdraw on the circuit and your lighting plug or RK2 was the weakest link and melted. The rating on the RK2 says 15A total from what I can see in the picture. I know a stupid question but whats the total current rating of all devices plugged the RK2. Also is the RK2 plugged into something else below it. I am not familar with the unit but it looks like maybe its plugging into a power strip?

GFCI did not trip -- This is totally possible. If there was a small interal arcing in a unit it might only cause the device to pull more current all the while heating up some interal piece of the unit....Also it is possible that some part of your lighting is not fully grounded(again this one is unlikely) and thus the GFCI would have not seen any current on ground line.

Maybe try replacing the plug on those lights and plug them in and see if they are still working and also inspect the lights themself. Maybe just electrical spike from outside, humidity, bad luck?

I just throwing out some food for thought. This just a starting list of things I would start to look at for the cause since the RK2 people didnt seem to have an answer for you
 

firewolf4

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It almost sounds like an intermittent connection that was causing arcing to the socket. that will cause the metal to heat up, melt the plastic and make even a grown man panic, I would check the rest of the outlets and items you have plugged into them to see if there's any additional arcing.
 
B

BrianPlankis

I would purchase a GFCI testing device (where you can cause it to trip) and see if it trips. If it doesn't, then replace the GFCI. That way you eliminate that worry.

I've had one GFCI outlet go bad (no longer tripped when tested) in the five years my house has been around. It wasn't even near the tank (it was in the kitchen).

Brian
 
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